Seeking candidate preferably from Data Networking background with technical expertise in Data Networking and Unified Communication. The candidate should be from engineering background with CCNA Certification.

Job Description:

  • Online/ remote service & demo support to channel partners and end users
  • Follow-up with partners for demo updates
  • Implementation support to channel partners
  • Impart training to partners and Services team at regular intervals
  • Product Repair/RMA coordination with branch, channel partners & OEMs
  • Escalating, coordinating and resolving channel partners issues with OEMs
  • SPOC OEMs for the escalated partner related queries